| What
is the use of the question, Is he better?
There is no more silly or
universal question scarcely asked than this, " Is he
better?" Ask it of the medical attendant, if you please.
But of whom else, if you wish for a real answer to your question,
would you ask? Certainly not of the casual visitor; certainly
not of the nurse, while the nurse's observation is so little
exercised as it is now. What you want are facts, not opinions--for
who can have any opinion of any value as to whether the patient
is better or worse, excepting the constant medical attendant,
or the really observing nurse?
The most important practical
lesson that can be given to nurses is to teach them what to
observe--how to observe--what symptoms indicate improvement--what
the reverse--which are of importance--which are of none--which
are the evidence of neglect--and of what kind of neglect.
All this is what ought to
make part, and an essential part, of the training of every
nurse. At present how few there are, either professional or
unprofessional, who really know at all whether any sick person
they may be with is better or worse.
The vagueness and looseness
of the information one receives in answer to that much abused
question, "Is he better?" would be ludicrous, if
it were not painful. The only sensible answer (in the present
state of knowledge about sickness) would be "How can
I know? I cannot tell how he was when I was not with him."
I can record but a very few
specimens of the answers[1] which I have heard made by friends
and nurses, and accepted by physicians and surgeons at the
very bed-side of the patient, who could have contradicted
every word, but did not--sometimes from amiability, often
from shyness, oftenest from languor!
"How often have the bowels
acted, nurse?" "Once, sir." This generally
means that the utensil has been emptied once, it having been
used perhaps seven or eight times.
"Do you think the patient
is much weaker than he was six weeks ago?" "Oh no,
sir; you know it is very long since he has been up and dressed,
and he can get across the room now." This means that
the nurse has not observed that whereas six weeks ago he sat
up and occupied himself in bed, he now lies still doing nothing;
that, although he can "get across the room," he
cannot stand for five seconds.
Another patient who is eating
well, recovering steadily, although slowly, from fever, but
cannot walk or stand, is represented to the doctor as making
no progress at all.
Leading
questions useless or misleading.
Questions, too, as asked now
(but too generally) of or about patients, would obtain no
information at all about them, even if the person asked of
had every information to give. The question is generally a
leading question; and it is singular that people never think
what must be the answer to this question before they ask it:
for instance, "Has he had a good night?" Now, one
patient will think he has a bad night if he has not slept
ten hours without waking. Another does not think he has a
bad night if he has had intervals of dosing occasionally.
The same answer has, actually been given as regarded two patients--one
who had been entirely sleepless for five times twenty-four
hours, and died of it, and another who had not slept the sleep
of a regular night, without waking. Why cannot the question
be asked, How many hours' sleep has ---- had? and at what
hours of the night?[2] "I have never closed my eyes all
night," an answer as frequently made when the speaker
has had several hours' sleep as when he has had none, would
then be less often said. Lies, intentional and unintentional,
are much seldomer told in answer to precise than to leading
questions. Another frequent error is to inquire whether one
cause remains, and not whether the effect which may be produced
by a great many different causes, _not_ inquired after, remains.
As when it is asked, whether there was noise in the street
last night; and if there were not, the patient is reported,
without more ado, to have had a good night. Patients are completely
taken aback by these kinds of leading questions, and give
only the exact amount of information asked for, even when
they know it to be completely misleading. The shyness of patients
is seldom allowed for.
How few there are who, by
five or six pointed questions, can elicit the whole case,
and get accurately to know and to be able to report _where_
the patient is.
Means
of obtaining inaccurate information.
I knew a very clever physician,
of large dispensary and hospital practice, who invariably
began his examination of each patient with "Put your
finger where you be bad." That man would never waste
his time with collecting inaccurate information from nurse
or patient. Leading questions always collect inaccurate information.
At a recent celebrated trial,
the following leading question was put successively to nine
distinguished medical men. "Can you attribute these symptoms
to anything else but poison?" And out of the nine, eight
answered "No!" without any qualification whatever.
It appeared, upon cross-examination:--1. That none of them
had ever seen a case of the kind of poisoning supposed. 2.
That none of them had ever seen a case of the kind of disease
to which the death, if not to poison, was attributable. 3.
That none of them were even aware of the main fact of the
disease and condition to which the death was attributable.
Surely nothing stronger can
be adduced to prove what use leading questions are of, and
what they lead to.
I had rather not say how many
instances I have known, where, owing to this system of leading
questions, the patient has died, and the attendants have been
actually unaware of the principal feature of the case.
As
to food patient takes or does not take.
It is useless to go through
all the particulars, besides sleep, in which people have a
peculiar talent for gleaning inaccurate information. As to
food, for instance, I often think that most common question,
How is your appetite? can only be put because the questioner
believes the questioned has really nothing the matter with
him, which is very often the case. But where there is, the
remark holds good which has been made about sleep. The _same_
answer will often be made as regards a patient who cannot
take two ounces of solid food per diem, and a patient who
does not enjoy five meals a day as much as usual.
Again, the question, How is
your appetite? is often put when How is your digestion? is
the question meant. No doubt the two things depend on one
another. But they are quite different. Many a patient can
eat, if you can only "tempt his appetite." The fault
lies in your not having got him the thing that he fancies.
But many another patient does not care between grapes and
turnips--everything is equally distasteful to him. He would
try to eat anything which would do him good; but everything
"makes him worse." The fault here generally lies
in the cooking. It is not his " appetite" which
requires "tempting," it is his digestion which requires
sparing. And good sick cookery will save the digestion half
its work.
There may be four different
causes, any one of which will produce the same result, viz.,
the patient slowly starving to death from want of nutrition:
1. Defect in cooking;
2. Defect in choice of diet;
3. Defect in choice of hours
for taking diet;
4. Defect of appetite in patient.
Yet all these are generally
comprehended in the one sweeping assertion that the patient
has "no appetite."
Surely many lives might be
saved by drawing a closer distinction; for the remedies are
as diverse as the causes. The remedy for the first is to cook
better; for the second, to choose other articles of diet;
for the third, to watch for the hours when the patient is
in want of food; for the fourth, to show him what he likes,
and sometimes unexpectedly. But no one of these remedies will
do for any other of the defects not corresponding with it.
I cannot too often repeat
that patients are generally either too languid to observe
these things, or too shy to speak about them; nor is it well
that they should be made to observe them, it fixes their attention
upon themselves.
Again, I say, what _is_ the
nurse or friend there for except to take note of these things,
instead of the patient doing so?[3]
As
to diarrhoea
Again, the question is sometimes
put, Is there diarrhoea? And the answer will be the same,
whether it is just merging into cholera, whether it is a trifling
degree brought on by some trifling indiscretion, which will
cease the moment the cause is removed, or whether there is
no diarrhoea at all, but simply relaxed bowels.
It is useless to multiply
instances of this kind. As long as observation is so little
cultivated as it is now, I do believe that it is better for
the physician _not_ to see the friends of the patient at all.
They will oftener mislead him than not. And as often by making
the patient out worse as better than he really is.
In the case of infants, _everything_
must depend upon the accurate observation of the nurse or
mother who has to report. And how seldom is this condition
of accuracy fulfilled.
Means
of cultivating sound and ready observation.
A celebrated man, though celebrated
only for foolish things, has told us that one of his main
objects in the education of his son, was to give him a ready
habit of accurate observation, a certainty of perception,
and that for this purpose one of his means was a month's course
as follows:--he took the boy rapidly past a toy-shop; the
father and son then described to each other as many of the
objects as they could, which they had seen in passing the
windows, noting them down with pencil and paper, and returning
afterwards to verify their own accuracy. The boy always succeeded
best, e.g., if the father described 30 objects, the boy did
40, and scarcely ever made a mistake.
I have often thought how wise
a piece of education this would be for much higher objects;
and in our calling of nurses the thing itself is essential.
For it may safely be said, not that the habit of ready and
correct observation will by itself make us useful nurses,
but that without it we shall be useless with all our devotion.
I have known a nurse in charge
of a set of wards, who not only carried in her head all the
little varieties in the diets which each patient was allowed
to fix for himself, but also exactly what each patient had
taken during each day. I have known another nurse in charge
of one single patient, who took away his meals day after day
all but untouched, and never knew it.
If you find it helps you to
note down such things on a bit of paper, in pencil, by all
means do so. I think it more often lames than strengthens
the memory and observation. But if you cannot get the habit
of observation one way or other, you had better give up the
being a nurse, for it is not your calling, however kind and
anxious you may be.
Surely you can learn at least
to judge with the eye how much an oz. of solid food is, how
much an oz. of liquid. You will find this helps your observation
and memory very much, you will then say to yourself, "A.
took about an oz. of his meat to day;" "B. took
three times in 24 hours about 1/4 pint of beef tea;"
instead of saying "B. has taken nothing all day,"
or "I gave A. his dinner as usual."
Sound
and ready observation essential in a nurse.
I have known several of our
real old-fashioned hospital "sisters," who could,
as accurately as a measuring glass, measure out all their
patients' wine and medicine by the eye, and never be wrong.
I do not recommend this, one must be very sure of one's self
to do it. I only mention it, because if a nurse can by practice
measure medicine by the eye, surely she is no nurse who cannot
measure by the eye about how much food (in oz.) her patient
has taken.[4] In hospitals those who cut up the diets give
with sufficient accuracy, to each patient, his 12 oz. or his
6 oz. of meat without weighing. Yet a nurse will often have
patients loathing all food and incapable of any will to get
well, who just tumble over the contents of the plate or dip
the spoon in the cup to deceive the nurse, and she will take
it away without ever seeing that there is just the same quantity
of food as when she brought it, and she will tell the doctor,
too, that the patient has eaten all his diets as usual, when
all she ought to have meant is that she has taken away his
diets as usual.
Now what kind of a nurse is
this?
Difference
of excitable and _accumulative_ temperaments.
I would call attention to
something else, in which nurses frequently fail in observation.
There is a well-marked distinction between the excitable and
what I will call the _accumulative_ temperament in patients.
One will blaze up at once, under any shock or anxiety, and
sleep very comfortably after it; another will seem quite calm
and even torpid, under the same shock, and people say, "He
hardly felt it at all," yet you will find him some time
after slowly sinking. The same remark applies to the action
of narcotics, of aperients, which, in the one, take effect
directly, in the other not perhaps for twenty-four hours.
A journey, a visit, an unwonted exertion, will affect the
one immediately, but he recovers after it; the other bears
it very well at the time, apparently, and dies or is prostrated
for life by it. People often say how difficult the excitable
temperament is to manage. I say how difficult is the _accumulative_
temperament. With the first you have an out-break which you
could anticipate, and it is all over. With the second you
never know where you are--you never know when the consequences
are over. And it requires your closest observation to know
what _are_ the consequences of what--for the consequent by
no means follows immediately upon the antecedent--and coarse
observation is utterly at fault.
Superstition
the fruit of bad observation.
Almost all superstitions are
owing to bad observation, to the _post hoc, ergo propter hoc_;
and bad observers are almost all superstitious. Farmers used
to attribute disease among cattle to witchcraft; weddings
have been attributed to seeing one magpie, deaths to seeing
three; and I have heard the most highly educated now-a-days
draw consequences for the sick closely resembling these.
Physiognomy
of disease little shewn by the face.
Another remark: although there
is unquestionably a physiognomy of disease as well as of health;
of all parts of the body, the face is perhaps the one which
tells the least to the common observer or the casual visitor.
Because, of all parts of the body, it is the one most exposed
to other influences, besides health. And people never, or
scarcely ever, observe enough to know how to distinguish between
the effect of exposure, of robust health, of a tender skin,
of a tendency to congestion, of suffusion, flushing, or many
other things. Again, the face is often the last to shew emaciation.
I should say that the hand was a much surer test than the
face, both as to flesh, colour, circulation, &c., &c.
It is true that there are _some_ diseases which are only betrayed
at all by something in the face, _e.g._, the eye or the tongue,
as great irritability of brain by the appearance of the pupil
of the eye. But we are talking of casual, not minute, observation.
And few minute observers will hesitate to say that far more
untruth than truth is conveyed by the oft repeated words,
He _looks_ well, or ill, or better or worse.
Wonderful is the way in which
people will go upon the slightest observation, or often upon
no observation at all, or upon some _saw_ which the world's
experience, if it had any, would have pronounced utterly false
long ago.
I have known patients dying
of sheer pain, exhaustion, and want of sleep, from one of
the most lingering and painful diseases known, preserve, till
within a few days of death, not only the healthy colour of
the cheek, but the mottled appearance of a robust child. And
scores of times have I heard these unfortunate creatures assailed
with, "I am glad to see you looking so well." "I
see no reason why you should not live till ninety years of
age." "Why don't you take a little more exercise
and amusement," with all the other commonplaces with
which we are so familiar.
There is, unquestionably,
a physiognomy of disease. Let the nurse learn it.
The experienced nurse can
always tell that a person has taken a narcotic the night before
by the patchiness of the colour about the face, when the re-action
of depression has set in; that very colour which the inexperienced
will point to as a proof of health.
There is, again, a faintness,
which does not betray itself by the colour at all, or in which
the patient becomes brown instead of white. There is a faintness
of another kind which, it is true, can always be seen by the
paleness.
But the nurse seldom distinguishes.
She will talk to the patient who is too faint to move, without
the least scruple, unless he is pale and unless, luckily for
him, the muscles of the throat are affected and he loses his
voice.
Yet these two faintnesses
are perfectly distinguishable, by the mere countenance of
the patient.
Peculiarities
of patients.
Again, the nurse must distinguish
between the idiosyncracies of patients. One likes to suffer
out all his suffering alone, to be as little looked after
as possible. Another likes to be perpetually made much of
and pitied, and to have some one always by him. Both these
peculiarities might be observed and indulged much more than
they are. For quite as often does it happen that a busy attendance
is forced upon the first patient, who wishes for nothing but
to be "let alone," as that the second is left to
think himself neglected.
Nurse
must observe for herself increase of patient's weakness, patient
will not tell her.
Again, I think that few things
press so heavily on one suffering from long and incurable
illness, as the necessity of recording in words from time
to time, for the information of the nurse, who will not otherwise
see, that he cannot do this or that, which he could do a month
or a year ago. What is a nurse there for if she cannot observe
these things for herself? Yet I have known--and known too
among those--and _chiefly_ among those--whom money and position
put in possession of everything which money and position could
give--I have known, I say, more accidents (fatal, slowly or
rapidly) arising from this want of observation among nurses
than from almost anything else. Because a patient could get
out of a warm-bath alone a month ago--because a patient could
walk as far as his bell a week ago, the nurse concludes that
he can do so now. She has never observed the change; and the
patient is lost from being left in a helpless state of exhaustion,
till some one accidentally comes in. And this not from any
unexpected apoplectic, paralytic, or fainting fit (though
even these could be expected far more, at least, than they
are now, if we did but _observe_). No, from the unexpected,
or to be expected, inevitable, visible, calculable, uninterrupted
increase of weakness, which none need fail to observe.
Accidents
arising from the nurse's want of observation.
Again, a patient not usually
confined to bed, is compelled by an attack of diarrhoea, vomiting,
or other accident, to keep his bed for a few days; he gets
up for the first time, and the nurse lets him go into another
room, without coming in, a few minutes afterwards, to look
after him. It never occurs to her that he is quite certain
to be faint, or cold, or to want something. She says, as her
excuse, Oh, he does not like to be fidgetted after. Yes, he
said so some weeks ago; but he never said he did not like
to be "fidgetted after," when he is in the state
he is in now; and if he did, you ought to make some excuse
to go in to him. More patients have been lost in this way
than is at all generally known, viz., from relapses brought
on by being left for an hour or two faint, or cold, or hungry,
after getting up for the first time.
Is
the faculty of observing on the decline?
Yet it appears that scarcely
any improvement in the faculty of observing is being made.
Vast has been the increase of knowledge in pathology-- that
science which teaches us the final change produced by disease
on the human frame--scarce any in the art of observing the
signs of the change while in progress. Or, rather, is it not
to be feared that observation, as an essential part of medicine,
has been declining?
Which of us has not heard
fifty times, from one or another, a nurse, or a friend of
the sick, aye, and a medical friend too, the following remark:--"So
A is worse, or B is dead. I saw him the day before; I thought
him so much better; there certainly was no appearance from
which one could have expected so sudden (?) a change."
I have never heard any one say, though one would think it
the more natural thing, "There _must_ have been _some_
appearance, which I should have seen if I had but looked;
let me try and remember what there was, that I may observe
another time." No, this is not what people say. They
boldly assert that there was nothing to observe, not that
their observation was at fault.
Let people who have to observe
sickness and death look back and try to register in their
observation the appearances which have preceded relapse, attack,
or death, and not assert that there were none, or that there
were not the _right_ ones.[5]
Observation
of general conditions.
A want of the habit of observing
conditions and an inveterate habit of taking averages are
each of them often equally misleading.
Men whose profession like
that of medical men leads them to observe only, or chiefly,
palpable and permanent organic changes are often just as wrong
in their opinion of the result as those who do not observe
at all. For instance, there is a broken leg; the surgeon has
only to look at it once to know; it will not be different
if he sees it in the morning to what it would have been had
he seen it in the evening. And in whatever conditions the
patient is, or is likely to be, there will still be the broken
leg, until it is set. The same with many organic diseases.
An experienced physician has but to feel the pulse once, and
he knows that there is aneurism which will kill some time
or other.
But with the great majority
of cases, there is nothing of the kind; and the power of forming
any correct opinion as to the result must entirely depend
upon an enquiry into all the conditions in which the patient
lives. In a complicated state of society in large towns, death,
as every one of great experience knows, is far less often
produced by any one organic disease than by some illness,
after many other diseases, producing just the sum of exhaustion
necessary for death. There is nothing so absurd, nothing so
misleading as the verdict one so often hears: So-and-so has
no organic disease,--there is no reason why he should not
live to extreme old age; sometimes the clause is added, sometimes
not: Provided he has quiet, good food, good air, &c.,
&c., & c.: the verdict is repeated by ignorant people
_without_ the latter clause; or there is no possibility of
the conditions of the latter clause being obtained; and this,
the _only_ essential part of the whole, is made of no effect.
I have heard a physician, deservedly eminent, assure the friends
of a patient of his recovery. Why? Because he had now prescribed
a course, every detail of which the patient had followed for
years. And because he had forbidden a course which the patient
could not by any possibility alter.[6]
Undoubtedly a person of no
scientific knowledge whatever but of observation and experience
in these kinds of conditions, will be able to arrive at a
much truer guess as to the probable duration of life of members
of a family or inmates of a house, than the most scientific
physician to whom the same persons are brought to have their
pulse felt; no enquiry being made into their conditions.
In Life Insurance and such
like societies, were they instead of having the person examined
by the medical man, to have the houses, conditions, ways of
life, of these persons examined, at how much truer results
would they arrive! W. Smith appears a fine hale man, but it
might be known that the next cholera epidemic he runs a bad
chance. Mr. and Mrs. J. are a strong healthy couple, but it
might be known that they live in such a house, in such a part
of London, so near the river that they will kill four-fifths
of their children; which of the children will be the ones
to survive might also be known.
"Average
rate of mortality" tells us only that so many per cent.
will die. Observation must tell us _which_ in the hundred
they will be who will die.
Averages again seduce us away
from minute observation. "Average mortalities" merely
tell that so many per cent. die in this town and so many in
that, per annum. But whether A or B will be among these, the
" average rate" of course does not tell. We know,
say, that from 22 to 24 per 1,000 will die in London next
year. But minute enquiries into conditions enable us to know
that in such a district, nay, in such a street,--or even on
one side of that street, in such a particular house, or even
on one floor of that particular house, will be the excess
of mortality, that is, the person will die who ought not to
have died before old age.
Now, would it not very materially
alter the opinion of whoever were endeavouring to form one,
if he knew that from that floor, of that house, of that street
the man came.
Much more precise might be
our observations even than this, and much more correct our
conclusions.
It is well known that the
same names may be seen constantly recurring on workhouse books
for generations. That is, the persons were born and brought
up, and will be born and brought up, generation after generation,
in the conditions which make paupers. Death and disease are
like the workhouse, they take from the same family, the same
house, or in other words, the same conditions. Why will we
not observe what they are?
The close observer may safely
predict that such a family, whether its members marry or not,
will become extinct; that such another will degenerate morally
and physically. But who learns the lesson? On the contrary,
it may be well known that the children die in such a house
at the rate of 8 out of 10; one would think that nothing more
need be said; for how could Providence speak more distinctly?
yet nobody listens, the family goes on living there till it
dies out, and then some other family takes it. Neither would
they listen "if one rose from the dead."
What
observation is for.
In dwelling upon the vital
importance of _sound_ observation, it must never be lost sight
of what observation is for. It is not for the sake of piling
up miscellaneous information or curious facts, but for the
sake of saving life and increasing health and comfort. The
caution may seem useless, but it is quite surprising how many
men (some women do it too), practically behave as if the scientific
end were the only one in view, or as if the sick body were
but a reservoir for stowing medicines into, and the surgical
disease only a curious case the sufferer has made for the
attendant's special information. This is really no exaggeration.
You think, if you suspected your patient was being poisoned,
say, by a copper kettle, you would instantly, as you ought,
cut off all possible connection between him and the suspected
source of injury, without regard to the fact that a curious
mine of observation is thereby lost. But it is not everybody
who does so, and it has actually been made a question of medical
ethics, what should the medical man do if he suspected poisoning?
The answer seems a very simple one,--insist on a confidential
nurse being placed with the patient, or give up the case.
What
a confidential nurse should be.
And remember every nurse should
be one who is to be depended upon, in other words, capable
of being, a "confidential" nurse. She does not know
how soon she may find herself placed in such a situation;
she must be no gossip, no vain talker; she should never answer
questions about her sick except to those who have a right
to ask them; she must, I need not say, be strictly sober and
honest; but more than this, she must be a religious and devoted
woman; she must have a respect for her own calling, because
God's precious gift of life is often literally placed in her
hands; she must be a sound, and close, and quick observer;
and she must be a woman of delicate and decent feeling.
Observation
is for practical purposes.
To return to the question
of what observation is for:--It would really seem as if some
had considered it as its own end, as if detection, not cure,
was their business; nay more, in a recent celebrated trial,
three medical men, according to their own account, suspected
poison, prescribed for dysentery, and left the patient to
the poisoner. This is an extreme case. But in a small way,
the same manner of acting falls under the cognizance of us
all. How often the attendants of a case have stated that they
knew perfectly well that the patient could not get well in
such an air, in such a room, or under such circumstances,
yet have gone on dosing him with medicine, and making no effort
to remove the poison from him, or him from the poison which
they knew was killing him; nay, more, have sometimes not so
much as mentioned their conviction in the right quarter--that
is, to the only person who could act in the matter.
FOOTNOTES: [1] It is a much
more difficult thing to speak the truth than people commonly
imagine. There is the want of observation _simple_, and the
want of observation _compound_, compounded, that is, with
the imaginative faculty. Both may equally intend to speak
the truth. The information of the first is simply defective.
That of the second is much more dangerous. The first gives,
in answer to a question asked about a thing that has been
before his eyes perhaps for years, information exceedingly
imperfect, or says, he does not know. He has never observed.
And people simply think him stupid.
The second has observed just
as little, but imagination immediately steps in, and he describes
the whole thing from imagination merely, being perfectly convinced
all the while that he has seen or heard it; or he will repeat
a whole conversation, as if it were information which had
been addressed to him; whereas it is merely what he has himself
said to somebody else. This is the commonest of all. These
people do not even observe that they have _not_ observed,
nor remember that they have forgotten.
Courts of justice seem to
think that anybody can speak "the whole truth, and nothing
but the truth," if he does but intend it. It requires
many faculties combined of observation and memory to speak
"the whole truth," and to say "nothing but
the truth."
"I knows I fibs dreadful;
but believe me, Miss, I never finds out I have fibbed until
they tells me so," was a remark actually made. It is
also one of much more extended application than most people
have the least idea of.
Concurrence of testimony,
which is so often adduced as final proof, may prove nothing
more, as is well known to those accustomed to deal with the
unobservant imaginative, than that one person has told his
story a great many times.
I have heard thirteen persons
"concur" in declaring that fourteenth, who had never
left his bed, went to a distant chapel every morning at seven
o'clock.
I have heard persons in perfect
good faith declare, that a man came to dine every day at the
house where they lived, who had never dined there once; that
a person had never taken the sacrament, by whose side they
had twice at least knelt at Communion; that but one meal a
day came out of a hospital kitchen, which for six weeks they
had seen provide from three to five and six meals a day. Such
instances might be multiplied _ad infinitum_ if necessary.
[2] This is important, because
on this depends what the remedy will be. If a patient sleeps
two or three hours early in the night, and then does not sleep
again at all, ten to one it is not a narcotic he wants, but
food or stimulus, or perhaps only warmth. If, on the other
hand, he is restless and awake all night, and is drowsy in
the morning, he probably wants sedatives, either quiet, coolness,
or medicine, a lighter diet, or all four. Now the doctor should
be told this, or how can he judge what to give?
[3] More
important to spare the patient thought than physical exertion.
It is commonly supposed that
the nurse is there to spare the patient from making physical
exertion for himself--I would rather say that she ought to
be there to spare him from taking thought for himself. And
I am quite sure, that if the patient were spared all thought
for himself, and _not_ spared all physical exertion, he would
be infinitely the gainer. The reverse is generally the case
in the private house. In the hospital it is the relief from
all anxiety, afforded by the rules of a well-regulated institution,
which has often such a beneficial effect upon the patient.
[4] English
women have great capacity of, but little practice in close
observation.
It may be too broad an assertion,
and it certainly sounds like a paradox. But I think that in
no country are women to be found so deficient in ready and
sound observation as in England, while peculiarly capable
of being trained to it. The French or Irish woman is too quick
of perception to be so sound an observer--the Teuton is too
slow to be so ready an observer as the English woman might
be. Yet English women lay themselves open to the charge so
often made against them by men, viz., that they are not to
be trusted in handicrafts to which their strength is quite
equal, for want of a practised and steady observation. In
countries where women (with average intelligence certainly
not superior to that of English women) are employed, e.g.,
in dispensing, men responsible for what these women do (not
theorizing about man's and woman's "missions,")
have stated that they preferred the service of women to that
of men, as being more exact, more careful, and incurring fewer
mistakes of inadvertence.
Now certainly English women
are peculiarly capable of attaining to this.
I remember when a child, hearing
the story of an accident, related by some one who sent two
girls to fetch a "bottle of salvolatile from her room;"
"Mary could not stir," she said, "Fanny ran
and fetched a bottle that was not salvolatile, and that was
not in my room."
Now this sort of thing pursues
every one through life. A woman is asked to fetch a large
new bound red book, lying on the table by the window, and
she fetches five small old boarded brown books lying on the
shelf by the fire. And this, though she has "put that
room to rights" every day for a month perhaps, and must
have observed the books every day, lying in the same places,
for a month, if she had any observation.
Habitual observation is the
more necessary, when any sudden call arises. If "Fanny"
had observed "the bottle of salvolatile" in "the
aunt's room," every day she was there, she would more
probably have found it when it was suddenly wanted.
There are two causes for these
mistakes of inadvertence. 1. A want of ready attention; only
a part of the request is heard at all. 2. A want of the habit
of observation.
To a nurse I would add, take
care that you always put the same things in the same places;
you don't know how suddenly you may be called on some day
to find something, and may not be able to remember in your
haste where you yourself had put it, if your memory is not
in the habit of seeing the thing there always.
[5] Approach
of death, paleness by no means an invariable effect, as we
find in novels.
It falls to few ever to have
had the opportunity of observing the different aspects which
the human face puts on at the sudden approach of certain forms
of death by violence; and as it is a knowledge of little use,
I only mention it here as being the most startling example
of what I mean. In the nervous temperament the face becomes
pale (this is the only _recognised_ effect); in the sanguine
temperament purple; in the bilious yellow, or every manner
of colour in patches. Now, it is generally supposed that paleness
is the one indication of almost any violent change in the
human being, whether from terror, disease, or anything else.
There can be no more false observation. Granted, it is the
one recognised livery, as I have said--_de rigueur_ in novels,
but nowhere else.
[6] I have known two cases,
the one of a man who intentionally and repeatedly displaced
a dislocation, and was kept and petted by all the surgeons;
the other of one who was pronounced to have nothing the matter
with him, there being no organic change perceptible, but who
died within the week. In both these cases, it was the nurse
who, by accurately pointing out what she had accurately observed,
to the doctors, saved the one case from persevering in a fraud,
the other from being discharged when actually in a dying state.
I will even go further and
say, that in diseases which have their origin in the feeble
or irregular action of some function, and not in organic change,
it is quite an accident if the doctor who sees the case only
once a day, and generally at the same time, can form any but
a negative idea of its real condition. In the middle of the
day, when such a patient has been refreshed by light and air,
by his tea, his beef-tea, and his brandy, by hot bottles to
his feet, by being washed and by clean linen, you can scarcely
believe that he is the same person as lay with a rapid fluttering
pulse, with puffed eye-lids, with short breath, cold limbs,
and unsteady hands, this morning. Now what is a nurse to do
in such a case? Not cry, "Lord, bless you, sir, why you'd
have thought he were a dying all night." This may be
true, but it is not the way to impress with the truth a doctor,
more capable of forming a judgment from the facts, if he did
but know them, than you are. What he wants is not your opinion,
however respectfully given, but your facts. In all diseases
it is important, but in diseases which do not run a distinct
and fixed course, it is not only important, it is essential
that the facts the nurse alone can observe, should be accurately
observed, and accurately reported to the doctor.
I must direct the nurse's
attention to the extreme variation there is not unfrequently
in the pulse of such patients during the day. A very common
case is this: Between 3 and 4 A.M., the pulse become quick,
perhaps 130, and so thready it is not like a pulse at all,
but like a string vibrating just underneath the skin. After
this the patient gets no more sleep. About mid-day the pulse
has come down to 80; and though feeble and compressible, is
a very respectable pulse. At night, if the patient has had
a day of excitement, it is almost imperceptible. But, if the
patient has had a good day, it is stronger and steadier, and
not quicker than at mid-day. This is a common history of a
common pulse; and others, equally varying during the day,
might be given. Now, in inflammation, which may almost always
be detected by the pulse, in typhoid fever, which is accompanied
by the low pulse that nothing will raise, there is no such
great variation. And doctors and nurses become accustomed
not to look for it. The doctor indeed cannot. But the variation
is in itself an important feature.
Cases like the above often
"go off rather suddenly," as it is called, from
some trifling ailment of a few days, which just makes up the
sum of exhaustion necessary to produce death. And everybody
cries, Who would have thought it? except the observing nurse,
if there is one, who had always expected the exhaustion to
come, from which there would be no rally, because she knew
the patient had no capital in strength on which to draw, if
he failed for a few days to make his barely daily income in
sleep and nutrition.
I have often seen really good
nurses distressed, because they could not impress the doctor
with the real danger of their patient; and quite provoked
because the patient "would look" either "so
much better" or "so much worse" than he really
is "when the doctor was there." The distress is
very legitimate, but it generally arises from the nurse not
having the power of laying clearly and shortly before the
doctor the facts from which she derives her opinion, or from
the doctor being hasty and inexperienced, and not capable
of eliciting them. A man who really cares for his patients,
will soon learn to ask for and appreciate the information
of a nurse, who is at once a careful observer and a clear
reporter.
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